Our Services

Standard Boarding

Our standard boarding services provide accommodation for your pet while you are away. We feed a super-premium Royal Canin diet, bedding and toys and daily exercise or playtime with every stay. Our cat accommodation is quiet and private, with an individual window overlooking the property to keep your little one entertained. We don’t mix cats from different families, however we can house family cats together or separately depending on your needs.  

Our cat accommodation is quiet and private, with two levels to play in. Located close to reception, the cuddles are abundant for these little ones! We don’t mix cats from different families, however we can house family cats together or separately depending on your needs.  

We cater for the special needs of your pet and a choice of shared or guaranteed individual housing is available. Our Team are experienced in special requirements including aged pets, disabled pets, pets with medical issues or requirements and rescue animals.

We offer Daycare, standard boarding stays, long-term boarding stays and special needs. Please contact us with your requirements and we’ll be happy to assist you.

Additional Services

We offer many additional services, if you do not see the service you are after listed below please contact us and we will endeavour to provide this for you.

We offer Daycare, standard boarding stays, long-term boarding stays and special needs. Please contact us with your requirements and we’ll be happy to assist you.

Airport Shuttle

Our Brisbane Airport arrival and departure lounge offers a shuttle to and from the retreat of your choice. We can offer this service one-way or return depending on your requirements.

We host the RSPCA at our Brisbane West Facility and offer a lifetime discount to all adopted animals.

Additional Playtime

If you would like extra pampering for your pet, or have a high-energy breed we can provide additional playtime or exercise. This service includes a one-on-one 15 minute session of your choice, and can be given to your pet anytime you need during their stay.

Special Diet

You are welcome to bring in your own diet for your pet, please make sure we have details of how much and when you would like your pet to be fed. We have fridges and freezers on-site to cater for wet or frozen meals.

Medication

If your pet requires medication during their stay, please let us know. Our team are experienced in administering all types of medication including injections and are happy to assist.

Tick Prevention

As we are situated on acreage, we require all pets to have up-to-date tick prevention before arriving at our Facilities. If you are unable to provide, or might have forgotten don’t worry! We carry a range of individual Nexgard chewables or Kiltix collars just in case.

Hydrobaths

We use Fido’s premium products in our hydrobaths, heated water and a choice of shampoos. Please let us know if your pet has special needs and we will do our best to accommodate (or you are welcome to bring in your own shampoo).  

We offer three levels of hydrobath:
Standard- best for short coats, this is a standard bath and towel dry.

Standard + towel dry- best for medium to long coated dogs, this option includes a standard bath with a very thorough towel dry.

Standard + blow dry- best for medium to long coated dogs, this option includes a full blow dry making sure your pooch is dry from top to bottom.

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